Privacy Policy

GrrowEzy (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [www.grrowezy.com] (“Site”) or use our services.

By accessing our Site or engaging with our services, you agree to the terms of this Privacy Policy. If you have any concerns or disagree with any part, we recommend not proceeding further.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information
Information that identifies you as an individual, such as:

Full name
Email address
Phone number
Business details (e.g., company name, GST, PAN)
Billing and payment information

1.2 Technical Information
Automatically collected information such as:

IP address
Browser type
Device information
Pages visited and time spent
Cookies and similar tracking technologies (see Section 5)

1.3 Third-Party Data
If you engage with third-party tools (e.g., Wix, Shopify, Razorpay), your data may be collected and processed by those platforms. We are not responsible for their policies.

2. How We Use Your Information

Your data may be used for the following purposes:

To provide and improve our services
To respond to inquiries or support requests
To process payments and issue invoices
To communicate updates, offers, or relevant content
To comply with legal obligations
For internal analytics and reporting

We do not sell or rent your personal data to any third party.

3. Legal Basis for Processing (as per Indian IT Act, 2000 & amendments)

We process your information under one or more of the following grounds:

Your explicit consent
Contractual necessity (for service delivery)
Legal obligation (e.g., tax or compliance requirements)
Legitimate interest (e.g., customer service, business improvement)

4. Disclosure to Third Parties

We may share your data with:

Trusted service partners involved in providing design, branding, legal, website, or marketing services.
Interns, freelancers, or project collaborators working under confidentiality agreements as part of our service delivery. These individuals are granted access only to the information necessary for their specific tasks and are contractually obligated to handle your data responsibly.
Payment gateways, hosting platforms, or technical providers (e.g., Wix, Shopify, Razorpay) as required to complete transactions or provide functionality.
Legal or regulatory authorities, if disclosure is required by law or to respond to lawful requests.

All such disclosures are made with appropriate data protection measures in place. We do not authorize any third party to use your data for their own purposes.

5. Cookies & Tracking

Our website may use cookies and related technologies to:

Improve user experience
Analyze site traffic
Track performance and behavior

You can manage your cookie preferences through your browser settings. By continuing to use our site, you consent to our use of cookies.

6. Data Retention

We retain your personal information only as long as necessary for:

Fulfilling the purposes outlined in this policy
Legal and accounting obligations
Resolving disputes or enforcing our agreements

When data is no longer needed, it will be securely deleted or anonymized.

7. Data Security

We take reasonable precautions to protect your information through:

Secure servers and encryption technologies
Restricted access controls
Regular review of our data handling practices

However, no method of transmission over the Internet is 100% secure. We do not guarantee absolute security and disclaim liability for breaches beyond our control.

8. User Rights

You may:

Request access to your personal data
Request correction or deletion
Withdraw consent (where applicable)
Raise concerns regarding misuse

Please write to us at support@grrowezy.com to exercise these rights. Identity verification may be required.

9. Children’s Privacy

Our services are not intended for minors under 18 years of age. We do not knowingly collect personal data from children.

10. International Data Transfers

We primarily store and process data within India. If any transfer of personal data occurs across borders (e.g., via platforms like Shopify or Wix), we ensure such transfers comply with applicable data protection regulations.

11. Policy Updates

We reserve the right to update this Privacy Policy at any time. The updated version will be posted on this page with the revised “Effective Date.” Continued use of our services after any changes constitutes your acceptance of the revised policy.

12. Contact Us

For any questions, concerns, or complaints related to this policy or your data,